t e x t 804-980-6516 to schedule
We operate and schedule appointments via text only
To schedule an appointment, please text us at 804-980-6516 and we will assist you during business hours Tuesday - Friday
Review our cancellation policy below prior to scheduling. By scheduling an appointment, you are agreeing to our policies.
To schedule, text 804-980-6516 with your first & last name, photos of your current hair and goal, what service you are interested in scheduling, and availability.
Rooted Hair Company holds new appointments with a credit card
Please arrive a few minutes early to fill out an intake form for your stylist
We accept all major credit cards & cash. We do not accept checks.
Cash gratuity is preferred
All prices are starting at and vary depending on the level of stylist. Prices are subject to change at the discretion of salon management and/or stylists.
Cancellations must be made 48 hours prior to the scheduled time to avoid cancellation fees
Failure to follow the salon’s cancellation policy will result in a 50% charge of the scheduled appointment total or forfeiture of deposit
Payment of fee is required prior to rescheduling
No-shows will be charged 100% of the original scheduled appointment total & a deposit will be required to reschedule
2+ no-shows will result in same-day availability only
Arriving 10+ minutes past appointment time will require rescheduling
We do not accept product returns
We are happy to hold products for 5 days
Flash sales are to be paid for and picked up same day as promo
We strive to ensure each guest leaves feeling like a million bucks! Should you have any concerns regarding your service, please contact Rooted Hair Company directly via text at 804-980-6516 within 7 days of your visit
Rooted is not responsible for any damaged clothing (please dress accordingly) or personal items
1 person per appointment - no additional guests or children
Extensions and fashion color services require a consultation prior to scheduling
Please review our current policies
by clicking the link below
prior to scheduling an appointment
To schedule, text 804-980-6516 any time & we will assist you during business hours